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TROUBLESHOOTING
If any problems arise with the ViviCam 3345, refer to this troubleshooting chart:
Symptom Possible cause Solution
The battery is drained. Change or recharge the battery. Also,
check for correct polarity (orientation) of
the batteries.
The camera doesn’t turn on.
Power button must be pressed
for 3 to four seconds
Press and hold the Power button until
“ON” appears in the status display
Is the camera turned on?
The camera powers off automatically after
60 seconds. Make sure the camera’s
power is ON before taking an image.
Is the camera connected to a
computer?
The camera’s buttons are not functional
when connected to a PC. Disconnect the
camera to capture more images.
The light condition is
insufficient.
Turn the flash mode to Flash ON.
The camera won’t capture a
image.
The camera is processing. Wait for the camera to store files. The
image number blinks at status LCD while
the camera is processing and stops
blinking when the camera is ready for use
.
I can’t download images to the
PC.
Connection may have failed. Check to ensure that all connections are
secure. Look for Removable Disk under
My Computer.
I get a blurred image when
downloading
my images to my
computer.
There may be a momentary
delay between pressing the
shutter button and the actual
exposure.
Hold your ViviCam 3345 steady until you
hear a “beep” which indicates the
exposure is completed.