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Appendix
A. Troubleshooting
Status LED
After powering up, the Network Camera performs a self-diagnostic to detect any
hardware defects. The following table lists the LED patterns in general. In case of any
fatal error, the LED will blink in a pattern other than those below.
Condition LED color
During self-diagnostic after power on Blinking in interchanged Green and Red
After power on and before network is
setup
Red LED is constantly ON and Green LED is OFF
After network is setup Red LED is constantly ON and Green LED
blinking every 0.5 second
Ethernet signal is lost Red LED is constantly ON and Green LED is OFF
No audio or speak only Red LED is constantly ON and Green LED
blinking every second
Reset and Restore
There is a button on the main board of the camera
inside the dome body as shown in the picture. It is
used to reset the system or restore the factory
default settings. Sometimes resetting the system
sets the system back to normal state. If the
system problems remain after reset, restore the
factory settings and install again.
RESET: Press the button once.
RESTORE: 1. Press the button continuously.
2. Plug in the power and wait for the
self-diagnostic. to run twice.
3. Release the button after both LEDs shut off. as
Restoring the factory
defaults will erase any previous
settings. Reset or restore the
system after power on.