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TROUBLESHOOTING
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When connecting the camera to the computer or TV:
Q1 I can not view the video clips on my computer.
A: 1) Please install Direct X 9.0 or above to solve this problem. See page 32 for
details on installing the driver, or go to http://www.microsoft.com to
download the required fi les.
2) The AVI fi le recorded by the camera may not be viewed on Windows
98/ME systems due to incompatibility of fi le format.
Q2 The driver installation failed.
A: 1) Please remove the driver and other related programs. Follow the
installation steps in the manual to reinstall the driver.
2) Make sure you install the driver before plugging in the USB cable.
Q3 A confl ict with other installed camera or capture device occurred.
A: If you have any other camera or capture device installed in your computer,
please completely remove the camera and its driver from the computer to
avoid the confl ict.
Q4 The CF card cannot be identifi ed by the camera but is useable on
other devices.
A: For the camera to recognize the CF card, the card must be formatted to FAT
format. Please backup all data on the card, and then use the FORMAT
MEDIA command (see page 31) to format the card.
Q5 The TV screen does not display after connecting the camera to the TV.
A: 1) Check if the camera is correctly connected to the TV.
2) Make sure the A/V system is correctly set in the camera settings. Please
see page 29 for more details.