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HOW TO OBTAIN SERVICE
We want our products to provide you with a pleasant on-the-water
experience. That means maximum customer satisfaction. If you have a problem
with your unit within 30 days of purchase, you may return it to your
retailer for replacement (subject to retailer's stock). After 30 days,
please contact the factory for a return authorization number (RA#). No
service returns will be accepted without this pre-return authorization,
which must be clearly marked on the outside of the returned package. Nature
Vision, Inc., retains the exclusive right to repair or replace the unit at
its discretion.
To obtain a Return Authorization Number, contact the factory at
(866) 777-0733. You may also email service requests to
aquavu@naturevisioninc.com.
The customer is responsible for shipping costs associated with returning
the unit to Nature Vision, Inc. Nature Vision, Inc., will pay for shipping
the repaired unit back to the customer. After obtaining a Return
Authorization Number, the unit should be securely packed and shipped
("pre-paid freight" and insured) to Nature Vision, Inc., at:
Nature Vision, Inc.
RA#____________
213 NW 4th Street
Brainerd, MN 56401
Canadian customers please return to:
Nature Vision, Inc.
C/O Unicity One Step
RA#_____________
1460 Clarence Ave.
Winnipeg, MB R3T 1T6
Nature Vision, Inc. © Copyright 2000 Pg 10