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Axis Customer Services
Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered
immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid response. If you are
connected to the Internet, you can:
• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database. Search by product, category, or phrases
• report problems to Axis support staff by logging in to your private support area
• visit the Axis Support Web at www.axis.com/techsup/
Safety Notice - Battery Replacement
The AXIS 231D+/232D+ uses a 3.0V CR2032 Lithium battery as the power supply for its internal real-time clock (RTC). This
battery will, under normal conditions, last for a minimum of 5 years. Low battery power affects the operation of the RTC,
causing it to reset at every power-up. A log message will appear when battery replacement is required.
The battery should not be replaced unless required!
If the battery does need replacing, please observe the following points:
Caution!
• Danger of Explosion if battery is incorrectly replaced
• Replace only with the same or equivalent battery, as recommended by the manufacturer.
• Dispose of used batteries according to the manufacturer's instructions.