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CE500A • pg 14
www.behringer.com
Warranty
Other warranty rights and § 1
national law
This warranty does not exclude or limit the buyer’s
[1].
statutory rights provided by national law, in particular,
any such rights against the seller that arise from a legally
eective purchase contract.
The warranty regulations mentioned herein are appli-
[2].
cable unless they constitute an infringement of national
warranty law.
Online registration§ 2
Please do remember to register your new BEHRINGER
equipment right after your purchase by visiting
http://www.behringer.com and kindly read the terms
and conditions of our warranty carefully. Registering your
purchase and equipment with us helps us process your repair
claims quicker and more eciently.
Thank you for your cooperation!
Warranty§ 3
BEHRINGER (BEHRINGER International GmbH including
[1].
all BEHRINGER subsidiaries, except BEHRINGER Japan)
warrants the mechanical and electronic components
of this product to be free of defects in material and
workmanship for a period of one (1) year
*
from the
original date of purchase, in accordance with the war-
ranty regulations described below. If the product shows
any defects within the specied warranty period that are
not excluded from this warranty as described under § 5,
BEHRINGER shall, at its discretion, either replace or repair
the product using suitable new or reconditioned parts.
In the case that other parts are used which constitute an
improvement, BEHRINGER may, at its discretion, charge
the customer for the additional cost of these parts.
If the warranty claim proves to be justied, the product
[2].
will be returned to the user freight prepaid.
Warranty claims other than those indicated above are
[3].
expressly excluded.
Return authorization number§ 4
To obtain warranty service, the buyer (or his authorized
[1].
dealer) must call BEHRINGER during normal business
hours BEFORE returning the product. All inquiries must
be accompanied by a description of the problem.
BEHRINGER will then issue a return authorization
number.
Subsequently, the product must be returned in its origi-
[2].
nal shipping carton, together with the return authoriza-
tion number to the address indicated by BEHRINGER.
Shipments without freight prepaid will not be accepted.
[3].
Warranty regulations§ 5
Warranty services will be furnished only if the product
[1].
is accompanied by a copy of the original retail dealer’s
invoice. Any product deemed eligible for repair or
replacement under the terms of this warranty will be
repaired or replaced.
If the product needs to be modied or adapted in order
[2].
to comply with applicable technical or safety standards
on a national or local level, in any country which is
not the country for which the product was originally
developed and manufactured, this modication/adap-
tation shall not be considered a defect in materials or
workmanship. The warranty does not cover any such
modication/adaptation, irrespective of whether it was
carried out properly or not. Under the terms of this war-
ranty, BEHRINGER shall not be held responsible for any
cost resulting from such a modication/adaptation.
Free inspections and maintenance/repair work are
[3].
expressly excluded from this warranty, in particular, if
caused by improper handling of the product by the user.
This also applies to defects caused by normal wear and
tear, in particular, of faders, crossfaders, potentiometers,
keys/buttons, tubes, guitar strings, illuminants and
similar parts.
Damage/defects caused by the following conditions are
[4].
not covered by this warranty:
improper handling, neglect or failure to operate the •
unit in compliance with the instructions given in
BEHRINGER user or service manuals;
connection or operation of the unit in any way that •
does not comply with the technical or safety regula-
tions applicable in the country where the product is
used;
damage/defects caused by force majeure or any other •
condition that is beyond the control of BEHRINGER.
Any repair or opening of the unit carried out by
[5].
unauthorized personnel (user included) will void the
warranty.
If an inspection of the product by BEHRINGER shows that
[6].
the defect in question is not covered by the warranty,
the inspection costs are payable by the customer.
Products which do not meet the terms of this warranty
[7].
will be repaired exclusively at the buyer’s expense.
BEHRINGER will inform the buyer of any such circum-
stance. If the buyer fails to submit a written repair order
within 6 weeks after notication, BEHRINGER will return
the unit C.O.D. with a separate invoice for freight and
packing. Such costs will also be invoiced separately
when the buyer has sent in a written repair order.
Warranty transferability§ 6
This warranty is extended exclusively to the original buyer
(customer of retail dealer) and is not transferable to anyone
who may subsequently purchase this product. No other per-
son (retail dealer, etc.) shall be entitled to give any warranty
promise on behalf of BEHRINGER.
Claim for damage§ 7
Failure of BEHRINGER to provide proper warranty service shall
not entitle the buyer to claim (consequential) damages. In
no event shall the liability of BEHRINGER exceed the invoiced
value of the product.
*
Customers in the European Union please contact BEHRINGER Germany Support
for further details.