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36 en | Troubleshooting DinionHD 1080p IP Camera
AM18-Q0600 | v1.0 | 2011.07 Installation Manual Bosch Security Systems
9.2 Resolving problems
The following table is intended to help identify the causes of
malfunctions and correct them where possible.
Malfunction Possible causes Solution
No image
transmission to
remote location.
Defective camera. Connect a local monitor
to the camera and check
the camera function.
Faulty cable connections. Check all cables, plugs,
contacts and
connections.
Incorrect encoder stream
property set for
connection to hardware
decoder.
Select the H.264 MP SD
option on the Encoder
Streams configuration
page.
No connection
established, no
image transmission.
The unit's configuration. Check all configuration
parameters.
Faulty installation. Check all cables, plugs,
contacts and
connections.
Wrong IP address. Check the IP addresses
(terminal program).
Faulty data transmission
within the LAN.
Check the data
transmission with ping.
The maximum number of
connections has been
reached.
Wait until there is a free
connection and call the
transmitter again.