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Troubleshooting
196
Subjects are affected by red-eye (p. 69).
• Set [Red-Eye Lamp] to [On] (p. 75) to activate the red-eye reduction lamp (p. 4) in flash
shots. Note that while the red-eye reduction lamp is on (for about one second), it is not
possible to shoot, because the lamp is counteracting red-eye. For best results, have
subjects look at the red-eye reduction lamp. Also try increasing the lighting in indoor
scenes and shooting at closer range.
• Edit images using red-eye correction (p. 152).
Recording to the memory card takes too long, or continuous shooting is
slower.
• Use the camera to perform low-level formatting of the memory card (p. 161).
Shooting settings or FUNC. menu settings are not available.
• Available setting items vary by shooting mode. Refer to “Functions Available in Each
Shooting Mode”, “FUNC. Menu”, and “Shooting Menu” (pp. 204 – 209).
The Babies or Children icon does not display.
• The Babies and Children icons will not display if the birthday is not set in face
information (p. 57). If the icons still do not display even when you set the birthday, re-
register face information (p. 63), or make sure that the date/time are set correctly
(p. 17).
Shooting Movies
The elapsed time shown is incorrect, or recording is interrupted.
• Use the camera to format the memory card, or switch to a card that supports high-speed
recording. Note that even if the elapsed time display is incorrect, the length of movies
on the memory card corresponds to the actual recording time (p. 160).
is displayed and shooting stops automatically.
The camera’s internal memory buffer filled up as the camera could not record to the
memory card quickly enough. Try one of the following measures.
• Use the camera to perform low-level formatting of the memory card (p. 161).
• Lower the image quality (p. 71).
• Switch to a memory card that supports high-speed recording (see “Specifications” in the
Getting Started guide).
Subjects look distorted.
•
Subjects that pass in front of the camera quickly may look distorted. This is not a malfunction.
Playback
Playback is not possible.
• Image or movie playback may not be possible if a computer is used to rename files or
alter the folder structure. Refer to the ImageBrowser EX User Guide for details on folder
structure and file names.
Playback stops, or audio skips.
• Switch to a memory card that you have performed low-level formatting on with the
camera (p. 161).
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