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Troubleshooting
Troubleshooting
Camera
Camera will not operate.
Power is not turned on. zPress the power button for a
moment (Basic Guide p. 2).
Memory card slot/battery
cover is open.
zConfirm that the memory card slot/
battery cover is securely closed
(Basic Guide p. 1).
Batteries are loaded in
the wrong direction.
zPut batteries back into the camera
in the correct direction (Basic Guide
p. 1).
Batteries are not the right
type.
zUse only unused AA-size alkaline
batteries or Canon AA-size NiMH
batteries. (Basic Guide p. 1).
Insufficient battery
voltage ("Change the
batteries" message
displays).
zInsert the two unused or fully
charged AA-size NiMH batteries into
the camera (Basic Guide p. 1).
zUse the AC Adapter Kit ACK800
(sold separately) (p. 90).
Poor contact between
camera and battery
terminals.
zPolish the terminals with a soft
cotton swab before charging or
using the battery (p. 85).
zReinsert the batteries several times.
Sounds come from the inside of the camera.
The camera's horizontal/
vertical orientation was
changed.
zThe camera's orientation
mechanism is operating. There is no
malfunction.