Filter
Top Products
44 Troubleshooting
An Error Code Is Displayed on the LED
If an error code is displayed on the LED, take the corresponding action described below.
Alarm Lamp Is Lit Orange
When a printer error occurs, the Alarm lamp is lit orange. The number displayed on the LED
indicates the type of error that has occurred. Check the error code displayed on the LED and
take the appropriate action to correct the error.
E and number (error code) are alternately displayed on the LED.
Error Code Cause Action
E, 2 The machine is out of
paper. / Paper does not
feed.
Reload the paper correctly and press the Black or Color button.
E, 3 Paper Output Tray is
closed. / Paper jam.
If the Paper Output Tray is closed or not opened fully, open it fully. The
machine resumes printing.
If opening the Paper Output Tray fully does not resolve the problem, the
paper may be jammed. Remove the jammed paper, reload paper properly
in the machine, and then press the Black or Color button. See “Paper
Jams” on page 55.
E, 4/
E, 5
The FINE Cartridge
cannot be recognized.
The FINE Cartridge may not be installed properly, or the Cartridge may not
be compatible with this machine. Open the Scanning Unit (Cover), and
then make sure that the FINE Cartridges are installed properly and that the
installed FINE cartridges are compatible with the machine.
If the error is not resolved, the Print Head may be damaged. Contact your
Canon Service representative.
E, 7 FINE Cartridge is not
installed in the correct
position.
Make sure that each FINE Cartridge is installed in the correct position.
See “Replacing a FINE Cartridge” on page 33.
E, 8 Ink absorber is almost
full.
The machine has a built-in ink absorber to hold the ink used during Print
Head Cleaning, for example.
This error code indicates that the ink absorber is nearly full.
Press the Black or Color button to cancel the error so you can continue
printing.
However, because printing is disabled once the ink absorber becomes
completely full and until the ink absorber is replaced, you are
recommended to contact your Canon service representative as early as
possible. (You will need to replace a particular part of the machine.)