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Printer Does Not Start or Stops During Print Jobs
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Troubleshooting
Printing Stops Before It is Completed
■ Check the status of the POWER lamp.
When the POWER lamp is flashing green, the printer is processing data. Printing a large
amount of data, such as a photo or graphic image, takes time for the computer to
process, during which the printer may appear to not be functioning.
In addition, when continuously printing material that uses a large amount of black ink on
plain paper, the printer will sometimes pause. In either case, wait until the processing is
completed.
■ Stop the print job and turn the printer off for at least 15 minutes to cool the
printhead down.
The printhead can overheat when continuously printing for long time. To protect the
printhead, the printer will sometimes pause automatically at a line break before
resuming. In this event, interrupt the print job at a convenient time and turn the printer off
for at least 15 minutes.
Furthermore, when continuously printing graphics or photos with intense colors, printing
may stop to protect the printhead. In this case, printing will not resume. Turn the printer
off and wait for at least 15 minutes.
Caution
➤ Inside the printer, the area around the printhead can become extremely
hot. Do not touch the printhead or nearby components.