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Problems Unique to Windows
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Troubleshooting
The BJ Status Monitor is Not Displayed
■ Ensure that "Enable bi-directional support for this printer" is selected.
1
Open the Printer Properties dialog box from the Start menu.
➡
Opening the Printer Properties dialog box directly from the Start
menu
2
Click the Details tab (or Ports tab), then Spool Settings, then Enable bi-
directional support for this printer (or Enable bi-directional support).