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Installing the Operating System on the Cisco Unified Communications Server, Versions 2000.4.3 and 2000.4.3a
OL-10221-02
Installing Operating System Software Updates
• Verify that you have enough free disk space on the server. Make sure that you have 1 GB of free disk
space. Delete any unnecessary files. Remove old log files, CDP records, old installation files, and
so on.
• Close all programs.
To install the software update, perform the following procedure:
Procedure
Step 1 Before you install the software update, review the “Frequently Asked Questions About Operating
System Software Updates” section on page 24.
Step 2 Click http://www.cisco.com/cgi-bin/tablebuild.pl/cmva-3des.
Note To obtain the update from the web, you must log in with your Cisco Connection Online (CCO) username
and password.
Step 3 In the window that displays, locate the readme document for the software update.
Step 4 Review the readme document for specific installation procedures, notes, caveats, and compatibility
information.
Step 5 Download the software update to your hard drive.
Step 6 Keep track of the location where you save the downloaded file.
Step 7 To begin the installation, double-click the downloaded file.
Step 8 Perform the installation on every server where the update is supported, starting with the Cisco Unified
CallManager publisher database server followed by the subscriber servers one at a time.
Step 9 Perform post-installation tasks, as described in the “Additional Tasks (Post-Update)” section on page 27.
Additional Tasks (Post-Update)
• Enable all Cisco-verified, third-party applications and services that you disabled before the update;
reboot the server.
• Verify that the following services are running:
–
MS-SQL Agent, MS-SQL Server, and other SQL dependencies
–
DC Directory
–
SNMP and its dependencies
–
IIS Admin and its dependencies on the publisher database server
–
Network Time Protocol
Tip If the services are not running, start the services by choosing Start > Settings > Control Panel
> Administrative Tools > Services. From the Services window, right-click the service and
choose Start.
• Verify that you can place and receive calls and that all features work as expected. For more
information on supported features, refer to the application documentation that support the features;
for example, refer to the Cisco Unified CallManager Features and Services Guide.