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Troubleshooting
Playback
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
Pictures
Pictures are
grainy.
The pictures were taken with a different
make or model of camera.
——
Playback zoom
unavailable.
The pictures were taken at an image size of
p or with a different make or model of
camera.
——
Audio
No sound in
movie playback.
Playback volume is too low. Adjust playback volume. 39, 72
The microphone was obstructed. Hold the camera correctly during recording. 37
The speaker is obstructed. Hold the camera correctly during playback. 39
Deletion
Selected pictures
are not deleted.
Some of the pictures selected for deletion
are protected.
Remove protection using the device with
which it was originally applied.
62
Frame no.
File numbering
is unexpectedly
reset.
The battery-chamber cover was opened
while the camera was on.
Turn the camera off before opening the
battery-chamber cover to replace the
battery or insert a memory card.
9, 71
Connections
Problem
Problem
Possible cause
Possible cause
Solution
Solution
Page
Page
TV
No picture or
sound.
The camera is not properly connected. Connect the camera correctly. 40
The optional A/V cable was connected
during movie playback.
Connect the camera once movie playback
has ended.
39, 40
Input on the television is set to “TV”. Set input to “VIDEO”. —
The camera is not set to the correct video
standard.
Match the camera r VIDEO SYSTEM
setting to the TV.
40, 70
The volume on the television is too low. Adjust the volume. —
No color.
The camera is not set to the correct video
standard.
Match the camera r VIDEO SYSTEM
setting to the TV.
40, 70