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Troubleshooting
Focus
The camera
does not focus.
The subject is close to the camera.
Select macro mode. 25
Choose an option other than w QUICK AF
for m POWER MANAGEMENT.
63
The subject is far away from the camera. Cancel macro mode. 25
The subject is not suited to autofocus. Use focus lock. 23
Close-ups
Macro mode is
not available.
The camera is in , C, K, L, D,
W, E, F,
,
G or I mode.
Choose a different shooting mode. 32
Intelligent
Face
Detection
Face detection
not available.
The camera is in K, L, W, O, or P
mode.
Choose a different shooting mode. 32
No face is
detected.
The subject’s face is obscured sunglasses,
a hat, long hair, or other objects.
Remove the obstructions.
21The subject’s face occupies only a small
area of the frame.
Change the composition so that the
subject’s face occupies a larger area of the
frame.
The subject’s head is tilted or horizontal. Ask the subject to hold their head straight.
The camera is tilted. Hold the camera straight. 16
The subject’s face is poorly lit. Shoot in bright light. —
Wrong subject
selected.
The selected subject is closer to the
center of the frame than the main subject.
Recompose the picture or turn face
detection off and frame the picture using
focus lock.
21, 23
Problem Possible cause Solution Page