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Troubleshooting
Problem Cause and/or Action
Camera does not turn on. The batteries may be exhausted. Charge or replace the batteries.
Camera turns off
automatically.
Press any button except the Power button to turn on the camera.
LCD turns blank. Press any button except the Power button to turn on the LCD.
Empty battery icon is
displayed on the LCD, and
then the camera turns off.
Batteries are exhausted, please replace or recharge.
LCD screen displays ‘No
images in memory’.
The image fi le on the memory card. Image fi le format may not be
supported.
LCD screen displays ‘Not
available for this fi le’.
Function is only available for specifi c fi le types. File format is not
supported.
LCD screen displays ‘Memory
full’.
Memory card is full. Replace the memory card with a new one or delete
unnecessary images.
LCD screen displays ‘File
locked’
This fi le is locked. Unlock the fi le.
LCD screen displays ‘Card
locked’.
The memory card is protected. Remove the card and slide the write-
protect switch to it’s unlock position.
LCD screen displays ‘CARD
HAS WRONG FORMAT’.
The memory card is protected. Remove the card and slide the write-
protect switch to it’s unlock position.
LCD screen displays ‘Copy
error’.
The memory card is protected. Remove the card and slide the write-
protect switch to it’s unlock position.The memory card is full. Replace card
or delete unnecessary fi les.
The lens got stuck up.
Do not force the lens to go back. The type of the battery used may be
incorrect or the battery power level is too low. Change the battery or
charge the battery before using the camera.