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Section 12
Getting Help
Should your HP Branded Product require service within the Warranty period,
please contact the original point of purchase or an authorized HP reseller in
your country. If service is not available at those locations, please contact an
HP Branded Product warranty agent from the support contact list provided on
this document. Supported languages are: English, French, German, Italian,
Portuguese and Spanish. A warranty agent will work with you to troubleshoot
your issue and if necessary, issue a Return Material Authorization (RMA)
number in order to replace your HP Branded Product. For warranty claims,
you will be required to provide a copy of your original dated sales receipt as
proof of purchase and the issued RMA number. End User customer shall be
responsible for shipping charges when shipping the product to the service
center. The service agent will provide you with an address and you will also
be responsible for any shipping charges to the warranty service center. Once
your product is received by this service center, a replacement unit will be
shipped back to you within 5 business days.
Email Support:
Language Email Address
English english@hpodd.com
Français francais@hpodd.com
Italiano italiano@hpodd.com
Espanol espanol@hpodd.com
Portuguese portugues@hpodd.com
Dutch hollands@hpodd.com
Deutsch deutsch@hpodd.com
Svensk svensk@hpodd.com
Chinese
trad.chinese@hpodd.com
simp.chinese@hpodd.com