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Problem Possible Cause Solution
Unable to use the
external memory
card.
1. Memory card is
writing
Protected.
2. Memory card
contains images
taken by other
camcorders.
1. Unlock the
memory card.
2. Reformat the
memory card.
Please make
sure to backup
the files before
reformatting
memory card.
Camcorder buttons
do not function
Camcorder needs
to be reset.
Take out battery
into the camcorder
and re-insert.