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Further Information
Troubleshooting
Before requesting service, consult the following chart. If the solutions indicated in the
chart do not solve the problem, consult your nearest JVC dealer or JVC service center
for instructions.
Refer also to the FAQ section on JVC’s website (http://www.jvc.com).
The following phenomena are not malfunctions.
•
LCD monitor momentarily becomes red or black when sunlight is recorded.
•
Black spots, or red, green, or blue spots appear on the LCD monitor.
(The LCD monitor contains 99.99% effective pixels, but 0.01% or fewer pixels may be
ineffective.)
The camera is a microcomputer-controlled device. Electrostatic discharge, external
noise and interference (from a TV, a radio, etc.) might prevent it from functioning
properly. In such a case, reset the camcorder by pressing and holding the Power
button for more than 10 seconds. If you reset the camcorder, reset the clock. (P.18)
Troubles
Trouble Action Page
Battery
Unable to turn on the
power.
•
Recharge the battery.
•
When the battery level is extremely low, the
camcorder does not turn on until it is charged even
if it is connected to the computer or AC adapter.
14
15
Unable to charge the
battery.
•
Check the remaining battery power. (When the
battery is fully charged, the lamp does not flash.)
•
If you were charging the battery in a low or high
temperature environment, charge in an
environment within the allowable operating
temperature. (Charging may stop in an environment
out of the allowable operating temperature for the
protection of the battery.)
•
When charging using the computer, turn on the
computer.
14, 15
–
–
The battery depletes
even when connected
to AC adapter.
•
Please use a JVC AC adapter (optional: AC-V10LU).
(Depending on the AC adapter you use, battery will
deplete due to insufficient power supply from the
adapter.)
15
Charging takes a long
time.
•
Please use a JVC AC adapter (optional: AC-V10LU). 15