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Troubleshooting (Continued)
Trouble Action
Recording
Recording cannot be
performed.
•
Slide the mode switch to select the desired mode (! or #).
Vertical lines appear on
recorded images.
•
Such a phenomenon occurs when shooting a subject illuminated
by bright light. This is not a malfunction.
Playback
Sound or video are
interrupted.
•
Sometimes playback is interrupted at the connecting section
between two scenes. This is not a malfunction.
Cannot find a recorded
video.
•
Select [PLAYBACK OTHER FILE] then search the video on the
index screen.
(Video files that have damaged management information can be
played back.)
•
Cancel group display and date search functions.
•
Change the setting in [REC MEDIA FOR VIDEO] or [REC MEDIA
FOR IMAGE]. (Files on other media are not displayed.)
Other problems
The camcorder operates
slowly when switching
between video mode
and still image mode,
or when switching the
power on or off.
•
If there are many files (such as video) in the camcorder, it takes
time for the camcorder to respond. It is recommended that you
copy all files from the camcorder onto your computer, and erase
the files from the camcorder.
The lamp does not flash
during battery pack
charging.
•
Check the remaining battery pack charge.
(When the battery pack is fully charged, the lamp does not flash.)
•
When recharging in either a hot or cold environment, ensure that
battery is being charged within the permitted temperature range.
(If the battery pack is being recharged outside the permitted
temperature range, recharging may stop to protect the battery
pack.)
Cannot upload the file to
YouTube™
•
Refer to “Q&A”, “Latest Information”, “Download Information”, etc.
in [Click for Latest Product Info] in the help of the provided Everio
MediaBrowser software.
Cannot export the file to
iTunes
®
If a malfunction occurs in the HDD
!
Perform [FORMAT HDD]. (All data is deleted.)
# If this does not solve the problem, contact the JVC customer service for repairs.
To reset the camcorder when it does not operate normally
! Close the LCD monitor and remove the power supply (battery pack or AC adapter) from the
camcorder, then reattach it.
# Execute [FACTORY PRESET].