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Battery Pack
Unable to turn on the power when using the battery pack.
Recharge the battery pack.
"Charging the Battery Pack" （A P.11）
If the terminal of this unit or the battery pack is dirty, wipe it with a cotton
swab or something similar.
If you use any other battery packs besides JVC battery packs, safety and
performance can not be guaranteed. Be sure to use JVC battery packs.
Short usage time even after charging.
Battery deterioration occurs when a battery pack is charged repeatedly.
Replace the battery pack with a new one.
"Optional Accessories" （A P.17）
Unable to charge the battery pack.
If the terminal of this unit or the battery pack is dirty, wipe it with a cotton
swab or something similar.
Using a non-original battery pack may result in damage to this unit. Be
sure to use an original battery pack.
The remaining battery display is not correct.
Remaining battery power is not displayed when the AC adapter is con-
nected.
If this unit is used for long periods of time in high or low temperatures, or
if the battery pack is repeatedly charged, the amount of remaining battery
may not be displayed correctly.
Recording
Recording cannot be performed.
Set to the recording mode with the L (Play) Button.
"Interior" （A P.61）
The focus is not adjusted automatically.
If you are recording in a dark place or a subject that has no contrast be-
tween dark and light, adjust the focus manually.
"Adjusting Focus Manually" （A P.21）
Wipe the lens with a lens cleaning cloth.
Cancel manual focus on the manual recording menu.
"Adjusting Focus Manually" （A P.21）
The zoom does not work.
Zoom operation is not available in time-lapse recording.
(Image stabilizer is also not available.)
To use digital zoom, set“ZOOM”in the menu to“90x/DIGITAL” or “800x/
DIGITAL”.
"ZOOM" （A P.47）
Card
Cannot insert the SD card.
Make sure not to insert the card in the wrong direction.
"Inserting an SD Card" （A P.12）
Unable to copy to SD card.
To use cards that have been used on other devices, it is necessary to for-
mat (initialize) the card using “FORMAT SD CARD”.
"FORMAT SD CARD" （A P.59）
Playback
Sound or video is interrupted.
Sometimes playback is interrupted at the connecting section between two
scenes. This is not a malfunction.
The same image is displayed for a long time.
Replace the SD card. (When the SD card is damaged, difficulty in reading
the data occurs. This unit will try to play back as much as possible, but it
will stop eventually if the condition persists.)
Execute “FORMAT SD CARD”. (All data will be deleted.)
"FORMAT SD CARD" （A P.59）
The motion is choppy.
Replace the SD card. (When the SD card is damaged, difficulty in reading
the data occurs. This unit will try to play back as much as possible, but it
will stop eventually if the condition persists.)
Execute “FORMAT SD CARD”. (All data will be deleted.)
"FORMAT SD CARD" （A P.59）
Cannot find a recorded file.
Cancel date search functions.
"Searching for a Specific Video Image" （A P.31）
Select “PLAYBACK MPG FILE” then search the video on the index
screen. (Video files that have damaged management information can be
played back.)
"Playing a Video with Defective Management Information" （A P.31）
No date/time display.
Set “ON-SCREEN DISPLAY” in the menu accordingly.
"ON-SCREEN DISPLAY" （A P.51）
Set “DISPLAY ON TV” in the menu to “ON”.
"DISPLAY ON TV" （A P.58）
Images are projected vertically on the TV.
Set “VIDEO OUTPUT” in the connection settings menu to “4:3”.
"VIDEO OUTPUT" （A P.58）
Adjust the TV's screen accordingly.
The image displayed on TV is too small.
Set “VIDEO OUTPUT” in the connection settings menu to “16:9”.
"VIDEO OUTPUT" （A P.58）
Unable to delete file.
Files that are protected cannot be deleted. Release protection before de-
leting the file.
"Protecting Files" （A P.35）
PC
Unable to copy files to the PC’s HDD.
Connect the USB cable correctly.
"Backing Up All Files" （A P.39）
Troubleshooting
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