Filter
Top Products
Troubleshooting
www.kodak.com/go/support
41
Computer/connectivity problems
You cannot take a
picture
■ Turn the camera off, then on again.
■ Depress the Shutter button all the way (see page 6).
■ Insert new/charged batteries in the correct orientation (see
page 3).
■ Memory is full. Transfer pictures to the computer (see page 35),
delete pictures (see page 19), or insert another card.
Memory card not
recognized or camera
freezes with card
■ Remove and reinsert the card (see page 5).
IMPORTANT:
Insert a card until it clicks.
■ Card may be corrupted. Format the card in the camera (see
page 34).
■ Use another memory card. Only SD or SDHC Cards are supported.
The camera gets wet
inside
■ If the camera is wet inside, open all doors.
■ Remove the card. Do not turn on the camera.
■ Let it dry for at least 24 hours.
■ Keep doors watertight.
Status Solution
Computer does not
communicate with
the camera
■ Turn off the camera, then turn it back on.
■ Make sure the batteries are charged and installed correctly (see
page 3).
■ Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and directly to the computer (not
through a USB hub). See page 35. Then turn on the camera.
IMPORTANT:
Use only the cable included with this camera!
■ See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution