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Setting up the Printer
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Introduction
White or Colored Lines and Scratches
White or Multicolored Spots
Possible Cause Possible Solution
Dust or dirt has caused
contamination.
1. Check that the paper in the paper
tray is clean and streak free.
2. Check that the ribbon is clean.
3. Clean the print head. See
“Cleaning the Thermal Head”.
If the problem persists, service is
required.
Possible Cause Possible Solution
Dirt or dust has caused
contamination.
1. Clean the printer and the
surrounding area.
2. Move the printer away from room
ventilation ducts or open doors.