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Troubleshooting
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35
Picture is too light. Subject was too close for
flash.
Move so there is at least 2.6 ft (0.8 m)
between camera and subject.
Too much light. Decrease Exposure Compensation
(page 22).
Picture is not clear. Lens is dirty. Clean the lens (page 53).
Subject too close when
taking picture.
Move so there is at least 2.6 ft (0.8 m)
between the camera and the subject.
Subject or the camera
moved while the picture
was taken.
Place the camera on a flat, steady
surface or use a tripod.
Picture is too dark or
underexposed.
Flash is not on. Turn on the flash (page 7).
Subject is too far away
for the flash to be
effective.
Move so there is no more than 7.9 ft
(2.4 m) between the camera and the
subject.
Subject is in front of a
bright light (backlit).
Use Fill flash (page 21) or change your
position so light is not behind the
subject.
Not enough light. Increase Exposure Compensation
(page 22).
Camera does not
recognize SD/MMC
card.
Card may not be
SD/MMC certified.
Purchase a certified SD/MMC card.
Card may be corrupt. Reformat the card (page 26).
Caution: Formatting a card deletes all
pictures and videos, including
protected files.
Card is not properly
inserted in camera.
Insert a card into the slot, then push
to seat (page 3).
Problem Cause Solution