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38 www.kodak.com/go/support
Troubleshooting
Camera/computer communications
Ready light glows
steady red.
■ Transfer pictures to the computer (page 12), delete pictures from the
camera (page 10), switch image storage locations (page 23), or insert
a card with available memory (page 3).
■ Wait. Resume picture taking when the light turns green.
■ Change the image storage location to internal memory (page 23), or
use a different card.
Ready light glows
steady green.
■ Camera is operating normally.
If... Try one or more of the following
The computer does
not communicate
with the camera.
■ Visit www.kodak.com/go/c533support or
www.kodak.com/go/c503support.
■ Turn on the camera (page 2).
■ Install new batteries (page 1) or charge rechargeable batteries.
■ See the Power Management section of the laptop user’s guide to
disable this feature.
■ Connect cable to camera and computer port (page 12).
■ Install the software (page 11).
■ Disconnect the USB cable. Close all open applications. Re-install the
software (page 11).
■ Disconnect camera from the computer. Close all software applications,
reconnect camera.
Cannot transfer
pictures.
(The Add New
Hardware Wizard
cannot locate
drivers.)
■ Disconnect USB cable. (If using camera dock or printer dock,
disconnect cable and remove camera from dock). Close all open
applications. Re-install the software (page 11).
■ Disconnect the USB cable. Close all open applications. Re-install the
software (page 11).
If... Try one or more of the following