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6 Troubleshooting
IMPORTANT:
Your camera offers a built-in Help system. See page 43.
Camera problems
Status Solution
Camera does not
turn on/off
■ Make sure the batteries are charged and installed correctly (see
page 1).
Camera buttons and
controls do not
function
In Review, a blue or
black screen is
displayed instead of
a picture
■ Transfer
all
pictures to the computer (see page 31).
■ Take another picture.
Pictures remaining
number does not
decrease after taking a
picture
■ Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after each
picture is taken, based on picture size and content.)
Flash does not fire ■ Check the flash setting, and change as needed (see page 7).
NOTE: The flash does not fire in all modes.
Memory card is almost
or entirely full
■ Transfer the pictures to the computer (see page 31).
■ Delete pictures from the card (see page 14) or insert a new card.
Battery life is short ■ Make sure the correct batteries are installed (see page 50).
■ Wipe the contacts with a clean, dry cloth before inserting a
battery in the camera.
■ Insert new or charged batteries (see page 1).