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Troubleshooting
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57
Computer/connectivity problems
Bluetooth problems
Status Possible Solutions
Computer does not
communicate with
the camera
■ Insert a charged battery (page 1).
■ Turn on the camera.
■ Make sure the USB cable model U-8 is connected to the camera
and the computer (page 44). (If using an EasyShare dock, check
all cable connections. Make sure the camera is seated on the
dock.)
■ Make sure EasyShare software is installed (page 43).
Pictures do not
transfer to computer
■ See Help in EasyShare software.
Slide Show does not
run on an external
video device
■ Adjust the camera Video Out setting (NTSC or PAL, page 33).
■ Make sure the external device settings are correct. (See the
device’s user’s guide).
Light status Cause
Camera cannot
communicate with
another device.
■ Make sure the antenna is not obscured, and the camera is
properly set up. (See Using Bluetooth wireless technology
features, page 48.)
■ Make sure the external device settings are correct. (See the
device’s user’s guide).
Bluetooth status lights
flash in succession
The camera’s Bluetooth radio is on; the camera is connecting to
another device.
Bluetooth status lights
flash in unison
The camera’s Bluetooth radio is on; the camera is sending/receiving.
Lights are off The camera’s Bluetooth radio is off; the camera is unable to
send/receive Bluetooth signals.