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6 Troubleshooting
For step-by-step product support, visit www.kodak.com/go/c713support or
www.kodak.com/go/c813support, and select Interactive Troubleshooting & Repairs.
Camera problems
If... Try one or more of the following
Camera does not
turn on.
■ Install new batteries (see page 1).
■ Charge rechargeable batteries.
Camera does not
turn off.
■ Remove the battery, then reinsert or replace it. If the camera still does
not function, visit www.kodak.com/go/c713support or
www.kodak.com/go/c813support and select Interactive
Troubleshooting & Repairs.
Pictures remaining
number does not
decrease after
taking a picture.
■ The camera is operating normally. Continue taking pictures.
Short battery life
with Kodak Ni-MH
rechargeable
digital camera
batteries.
■ Wipe the contacts with a clean, dry cloth (see page 54) before loading
batteries in the camera.
■ Limit the following activities that quickly deplete battery power:
reviewing pictures/videos on the LCD; excessive use of the flash.
■ If you own an EasyShare camera dock series 3 or EasyShare printer
dock series 3, use the Battery Refresh feature.
Stored pictures are
corrupted.
■ Retake pictures. Do not remove card while the camera is accessing it.
Keep rechargeable batteries charged.
■ Transfer pictures to the computer (see page 37).