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Chapter 10
Telephone Customer Support
If you have questions concerning the operation of the software or camera, you
may speak directly to a customer support representative.
Before You Call
Before you call to speak to a customer support representative, please have the
camera connected to your computer, be at your computer, and have the
following information available:
Operating system__________________________________________
Processor speed (MHz) _____________________________________
Computer model __________________________________________
Amount of memory (MB) ____________________________________
Exact error message you received_______________________________
Version of installation CD____________________________________
Camera serial number______________________________________