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Troubleshooting
Computer/connectivity problems
Battery life is short ■ Make sure the correct battery type is installed (see page 61).
■ Wipe the contacts with a clean, dry cloth before inserting a
battery in the camera.
■ Insert a new or charged battery (see page 1).
You cannot take a
picture
■ Turn the camera off, then on again.
■ Depress the Shutter button all the way (see page 5).
■ Insert a new or charged battery (see page 1).
■ Memory is full. Transfer pictures to the computer (see page 46),
delete pictures (see page 15), or insert another card.
Error message appears
on LCD
■ Turn the camera off, then on again.
■ Remove the memory card.
■ Turn off the camera. Remove the battery. Wipe the contacts with
a clean, dry cloth.
■ Insert a new or charged battery.
■ If the problem still exists, get help (see page 55).
Memory card not
recognized or camera
freezes with card
■ Card may be corrupted. Format the card in the camera (see
page 37).
■ Use anoth er memory card.
Cannot find the
desired picture/video
■ To view pictures on a card or in internal memory, see page 14.
Status Solution
Pictures do not
transfer to computer
■ See Help in EasyShare software.
Slide Show does not
run on an external
video device
■ Adjust the camera Video Out setting to NTSC or PAL (see
page 36).
■ Make sure the external device settings are correct. (See the
device’s user’s guide).
Status Solution