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Troubleshooting
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45
Computer/connectivity problems
Picture quality problems
Status Solution
Computer does not
communicate with
the camera
■ Insert a charged battery (page 1).
■ Turn on the camera.
■ Make sure the USB cable model U-8 is connected to the camera
and the computer (page 13). (If using an EasyShare dock, check
all cable connections. Make sure the camera is seated on the
dock.)
■ Make sure the EasyShare software is installed (page 12).
Pictures do not
transfer to computer
■ Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
■ Adjust the camera Video Out setting (NTSC or PAL, page 34).
■ Make sure the external device settings are correct. (See the
device’s user’s guide).
Status Solution
Picture is not clear
■ To automatically set exposure and focus, press the Shutter button
halfway. When the AF/AE indicator turns green, press the Shutter
button completely down to take the picture.
■ Clean the lens (page 57).
■ Make sure the camera is not in Close-up mode if you are more than
21 in. (0.7 m) from your subject.
■ Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).