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Troubleshooting
Camera ready light status
Camera does not
recognize
SD/SDHC card.
■ Purchase a certified SD/SDHC card.
■ Format the card (see page 33).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
■ Insert a card into the slot, then push to seat (see page 3).
Camera freezes up
when a card is
inserted or
removed.
■ Turn the camera off, then back on. Make sure the camera is turned off
before inserting or removing a card.
Memory card full.
■ Insert a new card (see page 3), transfer pictures to the computer (see
page 44), or delete pictures (see page 15).
Memory card and
internal memory
full.
■ Transfer pictures to the computer (see page 44), then format the card
or internal memory (see page 33).
Caution: Formatting a card deletes all pictures and videos,
including protected files.
If Try one or more of the following
Ready light does
not turn on and the
camera does not
work.
■ Turn on the camera (see page 2).
■ Install new batteries (see page 1) or charge rechargeable batteries.
■ Turn camera off, then back on.
Ready light blinks
green.
■ Camera is operating normally.
Ready light blinks
amber.
■ Wait. Resume picture taking when the light stops blinking and turns
green.
Ready light blinks
red and camera
turns off.
■ Install new batteries (see page 1) or charge rechargeable batteries.
If Try one or more of the following