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52 www.kodak.com/go/support
Troubleshooting
Memory card requires
formatting
■ Insert a new card (see page 3) or format the card (see
page 33).
Caution: Formatting a card deletes all pictures and
videos, including protected files.
Memory card cannot be read
(Please format memory card
or insert another card)
Internal memory requires
formatting
■ Format the internal memory (see page 33).
Caution: Formatting deletes all pictures and videos,
including protected files. (Formatting internal memory
also deletes email addresses, and tag names. To
restore them, see the Kodak EasyShare software
Help.)
Internal memory cannot be
read (Please format internal
memory)
Memory card is locked (Insert
new memory card)
■ Insert a new card (see page 3), move the switch on the
card to unlock the card, or change the image storage
location to internal memory (see page 30).
Memory card is unusable
(Insert new memory card)
■ Insert a new card (see page 3) or format the card (see
page 33).
Caution: Formatting a card deletes all pictures and
videos, including protected files.
High camera temperature.
(Camera will be turned off.)
■ Leave the camera off for ten minutes, then turn it back on.
If the message reappears, visit
www.kodak.com/go/z1085support and select Interactive
Troubleshooting & Repairs.
Unrecognized file format
■ Transfer the picture to the computer (see page 44), or
delete it (page 15).
Camera error #XXXX. See
user’s guide.
■ Turn camera off, then back on. If the message reappears,
visit www.kodak.com/go/z1085support and select
Interactive Troubleshooting & Repairs.
If Try one or more of the following