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Lorex Product Limited Warranty
Lorex's responsibility under this, or any other warranty, implied or expressed, is limited to repair, replacement or
refund, as set forth above. These remedies are the sole and exclusive remedies for any breach of warranty. Lorex is
not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or under
any other legal theory including but not limited to, loss profits, downtime, goodwill, damage to or replacement of
equipment and property and any costs of recovering, reprogramming or reproducing any program or data stored in or
used with a system containing the Product CD-ROM or accompanying software.
Lorex does not warrant that the software will operate with any other software except that which is indicated. Lorex
cannot be responsible for characteristics of third party hardware or software which may effect the operation of the
software included.
The purchaser may have other rights under state, provincial, or federal laws and where the whole or part of any item of
this warranty is prohibited by such laws, it shall be deemed null and void, but the remainder of the warranty shall
remain in effect.
All expressed and implied warranties are limited in duration to the limited warranty period. No warranties apply after
that period. Some states do not allow limitation on how long an implied warranty lasts, so this limitation may not apply
to you. Some states do no allow the exclusion or limitation of incidental or consequential damages, so the above
warranty may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights
that vary from state to state.
Obtaining Service
In order to obtain service, please make sure that you have registered your product on-line (www.lorexcctv.com) in the
warranty registration section. Should the Product require service under this warranty, the Purchaser must provide
Lorex with a copy of his/ her original, dated bill of sale; receipt or invoice, failing which Lorex will not perform any of its
obligations under this warranty. If you return the Product and/or CD-ROM to Lorex, you must assume the risk of
damage or loss during shipment. You must use the original packaging or the equivalent, and you must pay postage.
To claim on this warranty, proceed with the following steps.
1 Pack the Product in a well-padded sturdy carton.
2. i). If the unit was purchased in the United States proceed as follows:
a. Please contact our customer service department to obtain a return authorization number.
b. Return the unit to:
ii). If the unit was purchased in Canada proceed as follows:
a. Please contact our customer service department to obtain a return authorization number.
b.Return the unit to:
iii) If the unit was purchased in Europe please visit: www.lorexinternational.com
for return instructions.
TOLL FREE CUSTOMER SUPPORT
North America: 1-888-42-LOREX (1-888-425-6739)
Local: 905-940-5355
International: 1-800-42-LOREX 0 (1-800-425-67390)
www.lorexcctv.com
Lorex Service Center
2375 Hadely Rd, Plainfield, IN 46168
Always use discretion when installing video and/or audio surveillance equipment especially when there is perceived
privacy. Inquire regarding federal, state and/or local regulations applicable to the lawful installation of video and or
audio recording or surveillance. Party consent may be required.
Lorex Service Center
300 Alden Road, Markham, Ont. L3R 4C1