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117
Troubleshooting
Technical Notes
Flash does not fire Flash is off. Note that flash turns off
automatically in T mode and some
scene modes, or when option other than
[Single] is selected for [Continuous], or
[BSS] is on.
24
29, 35
49
80,
81, 82
Portions of pictures not related to
the “red eye” phenomenon are
affected
In-camera red-eye fix may, in very rare
circumstances, be applied to areas of
pictures not affected by “red eye” when
pictures are taken in A (auto with red-
eye reduction) flash mode, or [B por-
trait] or [D Night portrait] scene assist
modes. Use a different shooting mode
or set flash mode to z (auto) or C (fill
flash).
24,
28, 30
Bright specks appear in pictures
taken with flash
Flash is reflecting off particles in air. Turn
flash off.
24
No sound when shutter is
released
[Off] selected for [Sound settings]>[Shut-
ter sound] in the setup menu.
99
Optical zoom cannot be used Optical zoom cannot be used while
recording movies.
49
Digital zoom cannot be used Digital zoom is not available when B
(Portrait) or D (Night portrait) is selected
for scene assist mode, or [Sports com-
posite] is selected in sports assist mode
or when option other than [Single] is
selected for [Continuous].
28, 80
[Image mode] not available [Image mode] cannot be adjusted when
[Multi-shot 16] is selected for [Continu-
ous] or [Sports composite] is selected in
sports assist mode.
33, 80
[Date imprint] not available Camera clock has not been set. 12, 93
Date not appearing on pictures Date does not appear on movies or on
pictures taken using panorama assist.
40, 53
File cannot be played back File has been overwritten or renamed by
computer or other make of camera.
—
Cannot zoom in on picture Playback zoom cannot be used with
movies, small pictures, or pictures that
have been cropped to below 320 × 240.
—
Problem Cause/Solution c