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Troubleshooting
Technical Notes
En_01
[Image mode] not available [Image mode] cannot be adjusted when
[Multi-shot 16] is selected for [Continuous].
93
No sound when shutter is
released
• [Off] is selected for [Sound settings] >
[Shutter sound] in setup menu.
• [Continuous] or [Multi-shot 16] is selected
for [Continuous], or [On] is selected for
[BSS] in shooting menu.
• P ([Sports] scene mode) or N ([Museum]
scene mode) is selected.
• T mode (other than [Stop-motion movie])
is selected.
114
93, 94
37, 40
63
AF-assist illuminator does not
light
• [Off] is selected for AF assist option in cam-
era setup menu.
• AF-assist illuminator turns off automatically
in some modes.
113
37-42
Pictures appear smeared Lens is dirty. Clean lens. 155
Colors are unnatural White balance does not match light source. 91
Randomly spaced bright pix-
els (“noise”) appear in image
Shutter speed too slow. Noise can be
reduced by:
• Using flash
• Specifying a lower ISO sensitivity setting
30
95
Pictures are too dark
(underexposed)
• Flash is off.
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Apply high-sensitivity shooting mode, or
raise the ISO sensitivity.
• Subject is backlit. Select L ([Backlight]
scene mode) or use fill flash.
30
24
30
34
35, 95
30, 41
Pictures are too bright
(overexposed)
Adjust exposure compensation. 34
Unexpected results when
flash mode is set to A
(auto with red-eye reduction)
When A or “fill flash with slow sync and
red-eye reduction” of the [Night portrait]
scene mode is applied during shooting, In-
Camera Red-Eye Fix may, in very rare cases,
be applied to areas not affected by red-eye.
Set a flash mode other than A when in a
shooting mode other than the [Night por-
trait] scene mode during shooting.
30, 38
Problem Cause/Solution c