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Troubleshooting
Technical Notes
Digital zoom cannot be
used.
• Digital zoom is set to Off in the setup menu.
• Digital zoom cannot be used in the following situations.
- When Scene auto selector, Portrait or Night
portrait is selected for scene mode
- When subject tracking mode is selected
- When smile mode is selected
- When Multi-shot 16 is selected for Continuous
- Before movie recording begins (digital zoom of up to
2× can be applied while movies are being recorded)
121
36, 37, 42
50
48
95
68
Image mode not
available.
Image mode cannot be adjusted when Multi-shot 16 is
selected for Continuous.
95
No sound when shutter
is released.
•Off is selected for Shutter sound of the Sound settings
option in the setup menu.
• Continuous, BSS, or Multi-shot 16 is selected for
Continuous in shooting menu.
• When Sports, or Museum is selected in scene mode.
• The Blink proof setting is set to On for smile mode.
• D mode is selected.
• Do not block the speaker.
122
95
37, 40
49
68
4, 24
AF-assist illuminator
does not light.
•Off is selected for AF assist in the setup menu.
• AF-assist illuminator turns off automatically in some scene
modes.
121
36 – 41
Pictures appear
smeared.
Lens is dirty. Clean lens. 132
Colors are unnatural. White balance does not match light source. 92
Randomly spaced
bright pixels (“noise”)
appear in image.
The subject is dark, so shutter speed is too slow or ISO
sensitivity is too high. Noise can be reduced by:
• Use flash.
•
Specifying a lower ISO sensitivity setting.
• Using a scene mode which has noise reduction ability.
30
97
36
Pictures are too dark
(underexposed).
• Flash is W (off).
• Flash window is blocked.
• Subject is beyond flash range.
• Adjust exposure compensation.
• Raise the ISO sensitivity.
• Subject is backlit. Use Backlight or change the flash
mode to X (fill flash).
30
24
30
34
97
30, 41
Pictures are too bright
(overexposed).
Adjust exposure compensation. 34
Problem Cause/Solution A