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E-38E-37
After-sale Service
● You will receive the Warranty card from your dealer. Please make
sure that the dealer's name, the date of purchase, etc. have been
entered. If they have not been entered, immediately ask your
dealer to have them entered. Read the guarantee conditions
carefully and keep the guarantee card at a safe location.
● Please contact your dealer or one of the service stations of
OLYMPUS CORPORATION listed in this instruction manual for
questions on aftersale service for this product or in case of defects.
In case of a defect of this product, occurring within one year after
the date of purchase and with handling according to this instruction
manual, repair based on the conditions specified in the guarantee
card is performed free of charge.
Payment is required for repairs after expiration of the guarantee
period and for trouble caused by problematic handling by the
customer even during the guarantee period.
● OLYMPUS CORPORATION keeps repair parts for this product for
approximately five years after the end of production of the product.
Accordingly, in principle repairs are accepted during this period. As
repair may be possible even after this period, please contact your
dealer or a service station in your neighborhood.
● Warranty is limited to and valid only in the region of intended
distribution.
● Incidental damages from defects of this product (expenses
required for diving, shooting expenses, loss of profit from photos,
etc.) shall be excluded from the guarantee. In addition, transport
expenses etc. related to repair shall be paid by the customer,
independent of whether they are incurred during or after the
guarantee period.
•
Do not use commercial defogging agents. Always use the original
Olympus defogging silica gel.
•
Do not use adhesive for repairs or other purposes. When repair is
required, please contact a service station of our company or your dealer.
Q11
:
Please tell me about repairs.
A11:
Please contact a service station of our company or your dealer, if repair
should be necessary. Do not try to repair, disassemble or modify the
Case yourself. Repair, disassembly or modification by you or third
parties not authorized by Olympus invalidates the guarantee.
Q12
:
What are the model numbers of the PT-020 accessories?
A12:
The following accessories are being sold.
(1) O-ring for the PT-020 case (POL-020A/¥1,000, POL-020B/¥1,000, POL-
020C/¥1,000): Silicone rubber packing for sealing the case. Three types
of O-rings are available. O-rings designed for models other than the PT-
020 cannot be used.
(2) O-rings for attaching the PPO-01 standard port to the PT-020 case
(POL-101/¥1,000): Silicon rubber packing for sealing the connection
between the PPO-01 and PT-020.
(3) Silicone O-ring grease (PSOLG-1/¥800): This is a special grease for
silicone O-ring maintenance.
(4) Silica gel (SILCA-5/¥500): This is a desiccant used to prevent fogging of
the glass parts of the Case. The quantity is five bags.
(5) LCD hood (PFUD-04/¥1,000): This hood is installed on the LCD monitor
window of the Case to make it easier to see the LCD monitor of the
camera.
(6) Balance weight for PT-020 (PWT-020/¥2,500): This is a weight intended
to bring the Case close to neutral buoyancy in sea water. Under
consideration of the environment, no lead is used.
❈You can order in large computer shops and camera mass sale stores.
❈Please contact your dealer or a service station of our company when
replacement is required. Replacement will be made against payment.
Q13
:
How can I take good underwater photos?
A13:
Olympus's ZUIKO CLUB online school website has a page describing
underwater shooting techniques. You can access this page at the
following link:
URL: http://www.olympus-zuiko.com/school/index.html