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Customer Services Directory (For USA Only)
As of December 2007
Product Repairs
MAIL TO :
Centralized Factory Service Center
Panasonic Camera and Digital Service Center
1590 Touhy Ave.
Elk Grove Village, IL 60007
Please carefully pack and ship, prepaid and insured, to the Elk Grove Village
Centralized Factory Service Center.
Customer's in Puerto Rico, please ship or carry in to location below
(“Service in Puerto Rico”).
Service in Puerto Rico
Panasonic Puerto Rico, Inc.:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Phone (787) 750-4300 Fax (787) 768-2910
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all Panasonic
Products by visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
npcparts@us.panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
PANASONIC SERVICE AND TECHNOLOGY COMPANY
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express,
and Personal Checks)
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make
Customer Service and Literature requests by visiting our Web Site at:
http://www.panasonic.com/consumersupport
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST
For hearing or speech impaired TTY users, TTY :1-877-833-8855
For hearing or speech impaired TTY users, TTY :1-866-605-1277
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