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Troubleshooting
First, try out the following procedures (P119–127).
•
This phenomenon occurs when charging in a location where the temperature is very high or
very low.
> Reconnect the USB connection cable (supplied) in a location where the ambient
temperature (and the temperature of battery) is in a 10 oC to 30 oC (50 oF to 86 oF) range,
and try charging again. [If you reconnect the USB connection cable (supplied) when the
unit is fully charged, the charging lamp will turn on for approximately 15 seconds.]
• The battery is exhausted. Charge the battery.
• If you leave the camera on, the battery will be exhausted.
> Turn the camera off frequently by using the [Sleep Mode]. (P42)
• Insert the battery securely all the way in. (P10)
• Is the REC/PLAY switch at the [!] setting? (P22)
• Is there any memory remaining on the built-in memory or the card?
> Delete the pictures which are not necessary to increase available space in the memory.
(P35)
• You may not be able to record for a short while after turning the power [ON] when using a large
capacity card.
• The picture can become whitish if there is dirt, e.g. fingerprints on the lens.
> If the lens is dirty, turn on the camera, eject the lens barrel and gently wipe the lens surface
with a soft, dry cloth.
> Check that the exposure is correctly compensated. (P54)
> Set [Burst] (P71) of the [Rec] menu to [OFF].
If the problem is not resolved, it may be improved by selecting [Reset] (P43) on the
[Setup] menu.
Battery and power source
The charging lamp has gone off but the unit has not been charged.
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
Card/battery door does not close.
Recording
The picture cannot be recorded.
The recorded picture is whitish.
The recorded picture is too bright or dark.
Multiple pictures are taken at one time.