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24 C3446M (7/08)
Dome system not
discovered
No dome system power Verify the dome system is powered correctly with PoE
or with 24 VAC. Confirm power consumption with Web
interface of PoE-capable switch or through blinking
green LED during dome system power-up.
Network conflict • Verify the dome system is physically connected to
the same network as the PC running the Device
Utility.
• The utility will not work on a network that blocks
multicast traffic.
• Confirm the green LED blinks when power is
applied to the dome system, indicating network
connectivity.
Network not
working
Faulty cable connection Check all cable connections and ensure all plugs are
properly plugged in.
Incorrect network device
configuration
A hub will not work with the available network
bandwidth shared across all ports. Use a Fast Ethernet
switch, Gigabit Ethernet switch, or a cable modem
router with an n-Port switch.
Network connectivity issues Contact your network administrator.