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- Product requires modification or adaptation to enable it to comply with local or national
technical standards, which apply in countries for which the product was not originally
designed, manufactured, approved and/or authorized. Therefore always check whether a
product can be used in a specific country.
- Note that for products that are not originally designed, manufactured, approved and/or
authorized for usage within the country of use the Philips global warranty terms apply.
Contact
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions
carefully or go to the www.philips.com/support website for additional support before contacting
the Philips helpdesk.
To solve your problem quickly, please prepare the following details before contacting the Philips
helpdesk:
- Philips type number
- Philips serial number
- PC environment Processor:
- 286/386/486/Pentium Pro/Internal memory
- Operating system and version (Windows, DOS, OS/2, MAC)
- Type and brand of Memory card used (Model, brand and memory size of memory card)
Having the following information available will also help speed up the process:
- Your proof of purchase indicating: date of purchase, dealer name, model and product
serial number.
- The full address from which the faulty product has to be collected and the swap model
should be delivered.
Philips' customer help desks are located worldwide. Click here to access the Philips Contact
Information.
Or you can reach us via:
Website: http://www.philips.com/support
WESTERN EUROPE
Country Telephone number Tariff
Austria 0820 901115 € 0.20
Belgium 070 253 010 € 0.17
Cyprus 800 92256 Free of Charge
Denmark 3525 8761 Local call tariff
Finland 09 2290 1908 Local call tariff
France 08 9165 0006 € 0.23
Germany 0180 5 007 532 € 0.12