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A: It’s because of the collision of the computer peripheral please follow below
steps:
(1) Select VGA Dual Camera in [Device Manager]
(2) Press right key of mouse and select [Uninstall] (If OS is WIN98SE or WIN ME,
Press right key of mouse and select [Remove])
(3) Remove USB
(4) Restart Computer
(5) Reinsert USB
3Q: After finish install software and connect the camera to the computer, There’s
“unknown USB device” in device manager.
A: Connect the camera to your computer and run dear registry, then remove
cameras and reinstall driver.
4Q: May I connect the camera to the compute when I install the driver?
A: No, don’t connect the camera with your computer when you install driver.
5Q: My camera has no response when I press Mode key or shutter.
A: Please get out the battery and reload it.
6Q: Photos downloaded are with color spots stripes layers and segments.
A: Camera death caused by improper or bad batteries, then please cut off all the
power, including USB and batteries, start again with new batteries after 10 seconds.
7Q: Can’t download photos or has problem with photo download.
A: Please open driver and redownload driver will correct this problem.
Technical Support
For technical support issues please visit our website at www.sakarhelp.com. You
can find manuals, software , drivers, and FAQ’s at the website. Can’t find what you
are looking for? Fill out an online ticket and one of our technical support team
members will answer questions or call 877-397-8200 or 732-476-5098 to access
our technical support information on the phone. For question on warranty
information please email warranty@sakar.com