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"Digital Still Camera" under "Other Devices" with a brightly colored marking next to it
indicating it is not functioning correctly.
Right click on the non functioning device and select uninstall. If a warning pops up, press OK.
6. Restart your computer again. Your camera is now successfully installed.
Q: How do I make sure I don't lose important pictures?
• Your camera uses flash memory which requires a constant electric current to store your photos.
Should your camera lose power (for instance if the battery dies or is removed) all stored pictures will
be lost. We recommend always downloading your photos to your computer as soon as possible to
prevent unintentional data loss.
Q: I have a MAC, will your camera work?
Unfortunately, the system requirements for our cameras require a Windows operating system. There is no
Mac driver available and no current plan to develop.