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Before contacting a service center
The flash does not fire
å
Flash off mode has been selected
Ã
Dis-engage flash off mode
å
The camera mode can't use the flash
Ã
Refer to the FLASH instruction (p.33)
Incorrect date and time is displayed
å
The date and time have been set incorrectly or the camera has
adopted the default settings
Ã
Reset the date and time correctly
The camera buttons do not operate
å
Camera malfunction
Ã
Remove/re-insert battery and switch the camera on
A card error has occurred while the memory card is in the camera
å
Incorrect memory card format
Ã
Re-format the memory card
The images don't play back
å
Incorrect file name (Violation of DCF format)
Ã
Do not change the image file name
Color of image is different to the original scene
å
White balance or effect setting is incorrect
Ã
Select appropriate White balance and effect
Images are too bright
å
Exposure is excessive
Ã
Reset exposure compensation
No image on external monitor
å
The external monitor has not been connected properly with
the camera
Ã
Check the connection cables
å
There are incorrect files on the memory card
Ã
Insert a memory card that has correct files
When using the PC’s explorer, the [Removable Disk] le does not show
å
Cable connection is incorrect
Ã
Check the connection
å
The camera is off
Ã
Turn the camera on
å
The operating system is not Windows XP, Vista, 7 / Mac OS 10.3.
Alternatively the PC does not support USB
Ã
Install Windows XP,
Vista, 7
/ Mac OS 10.3 to PC that
supports USB
A part of the LCD screen does not occasionally turn on or a spot appears
å
Although the LCD screen is manufactured with high precision
technology, the precision pixels are not occasionally lighted or the
red, white and blue spots appear
Ã
This phenomenon does not affect the quality of the recorded
image and it is not a malfunction
A vertical line appears on the LCD screen when taking a picture of
a bright object
å
If a subject is exposing bright lights, a gray, black, red or purple
vertical line may appear
Ã
This is a phenomenon called smear and it does not affect the
quality of the recorded image. This is not a malfunction