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Troubleshooting
SYMPTOMS AND SOLUTIONS
If these instructions do not solve your problem, contact your nearest Samsung authorized service center.
Power
Symptom Explanation/Solution
The camcorder does not turn on.
The
battery may not be installed in your camcorder. Insert the battery into the camcorder.
The inserted battery may be discharged.
Charge
the battery or replace it with a charged one.
If you use the AC power adaptor, make sure it is properly connected to a wall outlet.
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•
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The
power turns off automatically.
Is “Auto Power Off”
set to “5 Min”? If no button is pressed for about 5 minutes, the camcorder
is automatically turned off (“Auto Power Off”).
To disable this option, change the setting of “Auto
Power Off” to
“Off.”
page
82
The battery is almost exhausted. Charge the battery or replace it with a charged one.
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•
Power
cannot be turned off.
Remove the battery or unplug the AC power adaptor, and connect the power supply to the
camcorder again before turning it on.
•
The
battery discharges quickly.
The temperature is too low.
The battery is not fully charged. Charge the battery again.
The battery has reached the end of its lifespan and cannot be recharged. Use another battery.
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Display
Symptom Explanation/Solution
The TV screen or LCD display has
distorted images or has stripes at the
top/bottom or on the left/right.
This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice versa.
For more details, see the display specification.
page
90
•
Unknown image appears on the LCD
screen.
The camcorder is in Demo mode. If you do not want to see Demo images, change “Demo” to “Off.”
page
87
•
Unknown indicator appears on the
screen.
A warning indicator or message appears on the screen.
pages
101~105
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An afterimage remains on the LCD
screen.
This occurs if you disconnect the AC power adaptor or remove the battery before turning the
power off.
•
The image on the LCD screen looks
dark.
Ambient light is too bright.•