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Recording
Symptom Explanation/Solution
Pressing the Recording start/stop
button does not start recording.
Press the MODE button to set the Video record mode.
page 27
There is not enough free space to record on the storage media.
Check if memory card is not inserted or write-protect tab is set to
lock.
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The actual recording time is less
than the estimated recording time.
The estimated recording time may vary depending on content and
features used.
When you record an object that moves fast, the actual recording
time may be shortened.
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The recording stops automatically.
There is no more free space for recording on the storage media.
Back up important files on your PC and format the storage media
or delete the unnecessary files.
If you make recordings or delete files frequently, the performance
of the storage media deteriorates. If this occurs, format the storage
media again.
If you use a memory card with low writing speed, the camcorder
automatically stops recording videos and a corresponding
message appears on the LCD screen.
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When recording a subject
illuminated by bright light, a vertical
line appears.
This is not a malfunction.•
When the screen is exposed to
direct sunlight during recording, the
screen becomes red or black for an
instant.
This is not a malfunction.•
During recording, the date/time
does not display.
“Date/Time Display” is set to “Off.” Set the “Date/Time Display”
to On.
page 90
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You cannot record a photo image.
Set your camcorder to the Photo record mode.
page 27
Release the lock on the write-protection tab of the memory card if
any.
The storage media is full. Use a new memory card or format the
storage media.
page 97 Or remove unnecessary images.
page 110
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You don’t hear the shutter sound
when you record a photo image.
Set “Shutter Sound” to “On.”
During dual recording, the Shutter Sound is off.
When the Mini HDMI cable or Audio/Video cable is connected to
the camcorder, the Shutter Sound is not available.
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troubleshooting