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Appendix > Before contacting a service center
Situation Suggested remedies
Auto Focus does not
work
• Subject is not in focus. When the subject is
outside the AF area, shoot by moving the
subject inside the AF area and half pressing
the shutter.
• Subject is too close. Step back from the
subject and shoot.
• The focus mode is set to MF. Switch the
mode to AF.
AEL feature does not
work
AEL feature does not work in M, i, s,
and t modes. Select another mode to use
this feature.
A built-in lens does
not work
Make sure the lens is properly mounted.
Remove the lens from the camera and re-mount
it.
External flash, GPS,
electronic viewfinder
does not work
Make sure that the external device is properly
mounted and turned on.
The date & time
settings screen
appears when you
power on the camera
• Set the date and time again.
• This screen appears when the camera’s
internal power source is completely
discharged. Insert a fully charged battery and
wait at least 72 hours in power off status for
the internal power source to be recharged.