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Appendixes
111
Before contacting a service center
Situation
Suggested remedies
The photo is blurry
Make sure that the focus option you set
•
is suitable for close-up shots. (p. 52)
Make sure that the lens is clean. If not,
•
clean the lens. (p. 105)
Make sure that the subject is within
•
range of the flash. (p. 113)
The colors in the photo
do not match the actual
scene
An incorrect white balance can create
unrealistic color. Select the proper white
balance option to suit the light source.
(p. 62)
The photo is too bright
Your photo is overexposed.
Turn off the flash. (p.
•
50)
Adjust the exposure value. (p.
•
59)
The photo is too dark
Your photo is underexposed.
Turn on the flash. (p.
•
50)
Adjust the ISO speed. (p.
•
51)
Adjust the exposure value. (p.
•
59)
The TV does not
display your photos
Make sure that the camera is correctly
•
connected to the external monitor with
the A/V cable.
Make sure that your memory card
•
contains photos.
Situation
Suggested remedies
The date and time are
incorrect
Set the date and time in the display settings
menu. (p. 100)
The touch screen or
buttons do not work
Remove the battery and insert it again.
The camera screen
works poorly
If you use your camera at very low
temperatures, it may cause the camera
screen to malfunction or discolor.
For better performance of your camera
screen, use your camera in moderate
temperatures.
The memory card has
an error
Turn off your camera and then turn it
•
on again.
Remove your memory card and insert
•
it again.
Format your memory card.
•
See “Protect batteries, chargers, and memory
cards from damage” for more detail. (p. 3)
Cannot play back files
If you change the name of a file, your
camera may not play the file (the name of
the file should meet the DCF standard). If
you encounter this situation, play back files
on your computer.