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Appendix
78
Before Requesting Service
The following conditions do not always denote trouble. Therefore, perform the checks described below before
calling for service. If the problem cannot be corrected by the use of this guide, remove the mains plugs from the
wall socket, and contact the dealer or supplier from whom the unit was purchased in order to obtain service.
Where this is not possible, please visit our web-site www.sharp.co.uk/support.
Customers without Internet access may telephone 08705 274277 during office hours (or (01)676 0648 if
telephoning from Ireland).
Certain replacement parts and accessories may be obtained from our main parts distributor, who can be
contacted on the following numbers:
W
ILLOW VALE ELECTRONICS LTD.: 0121 766 5414
In the unlikely event of this equipment requiring repair during the guarantee period, you will need to provide
proof of the date of purchase to the repairing company. Please keep your invoice or receipt, which is supplied at
the time of purchase.
Symptom
No power.
REC START/STOP button does
not work.
Power suddenly turns off.
Auto focus does not work.
Bright subject produces wide
vertical lines.
Automatically zooms out without
operating Zoom control.
Display automatically changes
in TAPE-CAMERA mode.
No image appears on connected
TV screen.
No image from an external
source appears on the
camcorder screen.
Power
CAMERA mode
VCR mode
Suggested solution
Connect power source properly (pp. 9, 11).
Charge battery pack sufficiently (p. 10).
Wait until dew dries (p. iv).
Set Power switch to OFF and remove battery
pack. Wait for 2 seconds, then reinstall battery
pack and turn on power (p. 9).
Close tab or use a new cassette (p. 72).
Set Power switch to OFF and then back to
CAMERA.
Set to Auto Focus mode (p. 42).
Zoom out from subject (p. 21).
Focus manually (p. 42).
——
——
Direct lens to some subject, or set zoom to wid-
est angle before shooting (p. 21).
Set DEMO MODE menu item to “OFF” (p. 77).
Select video input channel or TV channel prop-
erly (p. 25).
Connect audio/video cable properly (p. 25).
Connect DV cable or audio/video cable properly.
(pp. 49-51)
Possible cause
Power source is not properly connected.
Battery pack is not charged.
Dew in camcorder.
Safety function is in effect.
Erasure-protect tab on video cassette is open.
Camcorder left in Recording Standby mode for 5
minutes in TAPE-CAMERA mode.
Manual Focus mode is engaged.
Zoom used on close subject.
Subject has little contrast in brightness, or is full
of horizontal or vertical stripes.
Occurs when shooting subject with strong con-
trast to the background. Does not indicate a mal-
function.
Camcorder is unable to focus when zooming in
on subject within 1.5 m, and automatically
zooms out until it focuses on subject.
No subject in the field of view.
Camcorder is in Demo mode.
Video input channel on TV or TV channel is not
selected properly.
Audio/video cable is not properly connected.
DV cable or audio/video cable is not properly
connected.
VL-NZ100H-074-080 02.2.14, 10:05 AM78